- ICT market analysis for remote ICT processing and storage
- Developments and new technology in ICT infrastructures, innovations
- Feasibility study of improvements of datacenters, in terms of costs, environmental sustainability, energy and quality
- Find new ways to measure, indicate performance to help the industry to improve its performance
- Improvement of procurement of datacenter services.
- People responsible for the ICT infrastructuur for remote ICT processing and storage have different priorities like uptime, security, directives and regulations, managing service levels, requests and demands from customers, a lot of pressure from different parts of the organization, etc.
- In these environments, ‘change’ means ‘risk’; improvements to change operations and reduce the levels of waste (energy use, unnecessary costs) are seen as a threat for continuity of the datacenter/cloud.
- Savings, thanks to reduction of waste in any form, are (perception) not counterweighting the perceived risks.
- There is often very little monitoring and measuring enterprise (in-house) datacenters. It is often unknown how much energy the remote processing and storage needs nor how much energy it needs to cool the hardware needed. It is difficult to see what the costs are, how much there is to save. Therefore, without the right data, it is hard to build a credible business case, justifying the investments to reduce waste in the ICT infrastructure.
- Energy costs in enterprise datacenters are often almost invisible because costs are not allocated to the datacenters. In these cases, the trigger to save on energy costs is hard to find.
Research, facts, calculations, experience, best estimates enable Certios to present business cases to convince stakeholders to invest in saving costs and energy, improve security, quality, continuity and compliancy.
We have experienced the pain organizations are going through when they try to invite vendors to offer them new product and services in the field of remote ICT processing and storage. It is hard to ask the right questions in RFQ’s, RFI’s and tenders. To find the right balance of functional and technical demands in tender documents is work for specialists. If the tender documents demand solutions in too detailed terms, the vendor is limited in offering an innovative and unique solution. If the tender documents are too broad in their descriptions, it will be hard to compare totally different offerings form several vendors, and hard to make a verifiable selection. An independent expert panel might offer an outcome in these cases. Certios has extensive experience on ‘both sides’ of a tender, procurer’s and vendors. We would like to share that experience with other organizations.
Certios is an accredited auditor for the Data Centre Alliance (DCA) (www.datacentrealliance.org) datacenter certifications. The DCA worked out an independent and affordable datacenter certification scheme. The certification scheme evaluates several essential aspects of the datacenter. The DCA Certifications Scheme addresses the key aspects of the data centre by identifying its resilience level, site physical security, energy efficiency and operational professionalism.
These four key areas are the main focus for both design and operation, and therefore critical indicators for users and customers of colocation, hosting and outsourcing service providers. The aim of the scheme is to improve decision making and provide a meaningful insight into the data centres fit-for-purpose business role, environmental impact, management culture and reliability.
The purpose of the DCA Certification scheme is to provide an industry led, widely adopted recognition of a data centre’s designed purpose, its operational integrity, energy efficiency practices and site access security.
The DCA Certification Scheme will provide the customer or end client with clear identification of the resilience goal and an assurance that this resilience goal is realised by a valid strategy that is deployed and maintained through a process of independent inspection, renewal of certification and annual surveillance checks.
In addition the process will also assure customers that operations, maintenance, energy efficiency and access control security policies are correctly maintained in-line with the resilience goal and the contents of the data centre.
If the data centre is a colocation or hosting facility, the DCA Certification will inform the customer that these policies have been independently verified. This is to help determine whether the needs and risk profile of the customer’s particular use can be met by the data centre. Members of the DCA, are able to contribute and collaborate on future revisions of the scheme, and as custodians, are committed to maintain the scheme as:
- Independent – The customer may select the firm of their choice to carry out and co-ordinate their data centre audit.
- Transparent – A “four line” sign off process is required for an auditable commitment to the data centre’s design and operation whilst ensuring quality and trust in the programme’s results.
- Affordable – The DCA is a non-profit Industry Association and will charge a fixed rate designed to cover the administration of the scheme
- Unified – The DCA Certification scheme aims to unify and harmonise industry recognised practice, International and regional standards.
- Clear – The DCA Certification aims to provide industry wide clarity to minimise subjective viewpoints.
- Consistent – The programme will require renewal to ensure the design goal is still valid and all operational standards are maintained.
- Democratic – The DCA programme aims to be “industry led” with rigorous governance provided by the DCA.
Certios is the only auditor in the Netherlands that is accredited to prepare the certification of datacenters.